Collection Tips From the Pros

Ask positive questions…You make it happenshutterstock_64923853

– When are your accounts receivable due?

– What about your line of credit?

– Who is past due that you can collect from today?


Take a positive approach…How you say it matters

– How soon will you be able to pay?

– Where is the money from the material/service we sold you?

– What is the holdup in paying us?


Create a sense of urgency…It MUST happen NOW!

– You are past due – we must have the balance in full today!

– Our Controller has ordered that payment be posted at once!

You can create the urgency using your own style, but it is very important that urgency is stressed from the start for you to be successful.